- All guests must present original and valid photo identification at the time of check-in, such as a government-issued ID, National ID for residents, or a passport.
- The primary guest must be at least 18 years of age to be eligible for check-in.
- It is mandatory for guests to present valid photo identification at the time of check-in.
- Stay of one child up to 5 years of age is complimentary without the use of an extra bed. Breakfast charges may be applicable for the child.
- Pets are not allowed on the property.
- If any guest is found engaging in inappropriate behavior, the management reserves the right to take necessary actions after investigation.
- Discounted bookings cannot be modified. In case of early check-out for such a booking, no refund will be provided.
- Guests may be contacted closer to their check-in date to confirm arrival status. If we do not receive a response after multiple attempts, the booking may be put on hold or canceled.
- We may reach out to guests for feedback on their stay through calls or messages.
Booking Extension Policy
- Extension of stay will be provided at current room rates, subject to availability.
- Current room rates may be different from the original booking rates.
Cancellation Policy
We understand that travel plans can change. Our simple cancellation policy ensures a smooth refund process.
For bookings up to 3 rooms:
Cancellation Time | Cancellation Fee |
---|---|
24 hours or more prior to check-in | Free cancellation (100% refund) |
Less than 24 hours before check-in | 100% of booking value |
Before Check-in
- Any cancellation 24 hours prior to check-in will be eligible for a full refund.
- Any cancellation within 24 hours of check-in will be charged the full booking amount.
On the Date of Check-in
- If you cancel after the scheduled check-in time or do not show up, the entire booking amount will be deducted as cancellation/no-show charges.
Mid-Stay Cancellations
- If you decide to shorten your stay before 2 PM, you will be charged for one additional night.
- If you decide to shorten your stay after 2 PM, you will be charged for two additional nights.
- The amount for the remaining nights will be refunded.
For bookings of 4 or more rooms:
- You need to pay at least 25% of the booking amount as advance to confirm your reservation.
Cancellation Time | Cancellation Fee |
30 days or more prior to check-in | 50% of advance amount |
Less than 15 days before check-in | 100% of advance amount |
On the Date of Check-in
- If you do not show up, no refund is applicable.
Mid-Stay Cancellations
- If you shorten your stay for 4 or more rooms after check-in, no refund will be issued.
How to Cancel
You can cancel your booking through:
- Website: https://ahujahomestays.com
- Email: [email protected]
- Phone: +91 9988414518
Refunds will be processed within 14 working days.
Payment Policy
- For bookings longer than 7 nights, guests must settle outstanding payments on a weekly basis.
- The hotel reserves the right to deny further accommodation if outstanding payments are not settled.
Early Check-in and Late Check-out Policy
Early Check-in (Guaranteed Sunrise Check-in)
We allow guaranteed early check-in from 6 AM onwards, either free or at a nominal charge (up to 30% of average tariff).
Check-in Time | Early Check-in Charges |
Before 6 AM | 100% of previous day’s room rate |
6 AM onwards | 0% to 30% of previous day’s room rate (depending on hotel policy) |
Late Check-out (Subject to availability)
Check-out Time | Late Check-out Charges |
12 Noon – 2 PM | Complimentary |
2 PM – 6 PM | 0% to 30% of next day’s room rate (hotel policy applies) |
After 6 PM | 100% of next day’s room rate |
Hotel-Specific Policies
- Amenities vary by hotel and are listed on the website and app. Please check before booking.
Contact Us
For any refund-related queries, please reach out to us: 📍 Ahuja Homestays
🌐 Website: https://ahujahomestays.com
📧 Email: [email protected]
📞 Phone: +91 9988414518
We strive to ensure a smooth and hassle-free stay for all our guests. Thank you for choosing Ahuja Homestays!